Client Overview

Adobe is a computer software company that helps customers create, deliver, and optimize content and applications through digital experiences.

Multi-version Direct Mailer

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Situation

Adobe was promoting new bundle offerings for their Document Cloud solution and was looking to cross sell/upsell the bundle benefits to both existing and new customers. Adobe had a unique opportunity to share how they could keep document workflows connected, protected, and compliant all from a single, secureplatform.

Insights, Action, and Creative Strategy

  • During the COVID recovery period, a key strategy was to break through the digital marketing clutter via direct mail in order to secure a sales follow-up meeting.
  • A virtual lunch incentive was promoted in the absence of being able to have1:1, in-person lunch meetings to communicate the full bundle benefits.
  • Key targets received a direct mail piece that took them to a robust landing page and then to an offer fulfillment promotional page that then was associated with a sales contact.
  • The creative idea of “signed, sealed, delivered” was concepted and carried through the campaign to reinforce the advanced digital platform and modern way of working. 

Results

  • Campaign launched to the initial IT audience and then Dialog later versioned the creative for the enterprise andmid-market target audiences leveraging the same core theme.
  • Redemptions were positive considering the time period of the campaign.

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