Sr. Account Executive

Position

Location

Editorial Intern
Austin, TX

Marketing Research Analyst
Austin, TX

Traffic Manager
Austin, TX

Web Developer
Austin, TX

Digital & Social Media Strategist
Austin, TX

Strategy Principal
Austin. TX

Strategy Consultant
Austin, TX

Sr. Account Executive
Austin, TX or Silicon Valley

Account Director
Austin, TX

To apply for this position visit:
DialogGroup.com/apply

Dialog is a strategic marketing firm like no other. Our clients include Fortune 500 Blue Chips, Pioneers and upstarts in technology, hospitality, healthcare and financial services to name a few.  As such we are privileged to work with market leaders on cutting-edge issues.

Our mission is to accelerate our client’s growth.  We do that by marrying business model innovation, strategy, deep digital expertise, and an ability to lead and drive change at all levels of an organization.

We are located in the creative hub of downtown Austin in two historic buildings a mere block and a half south of the impressive state capitol building.

Our environment is truly diverse and intense.  Our innovation network includes C-suite leaders from education, healthcare, business and government.  We are affiliated with the Sante Fe Institute which boasts three or four Nobel Laureates.   As such, we offer an incredible environment for self-actualization and we deliver practical insights derived from our proven discovery approach which we call Radical Clarity™.  At Dialog we understand our clients’ businesses in a deep, holistic, and creative way, uncovering disruptive solutions that drive business results. Our modern marketing approach demands an aggressive pace, highly creative, and analytical minds.  This is the power of Dialog.

At the same time, we are deeply committed to reinventing not only our clients business but helping to write at least a chapter on the book of 21st century management.  Part of that is a belief in the power of our team to impact not only our clients organizations but their people through the power of ours.  We are a community that supports each other in personal and professional growth. You could say we are a community of human performance hackers.

If your passion is to make marketing, general management and human performance your life’s work, if you are one of those truly rare people who kicks ass with an open heart and mind then we would like to start a dialog.

We are looking for a Sr. Account Executive to help plan and execute B2B marketing programs. You should have extensive experience managing marketing programs and tactics on behalf of technology brands. We prefer that you have a blend of client-side, marketing services, and public sector experience (education, healthcare, and government).

 

 Job Summary

As a Sr. Account Executive you will assist in planning and managing the execution of B2B marketing programs, integrated campaigns and traditional/online marketing activities from conceptualization through execution. This position will work with new and existing accounts to create and grow strong client relationships, ensuring satisfaction and account viability, while also driving Dialog process and managing daily tasks, client communications, budgets, internal team communication, and project schedules to deliver strategic solutions.

This role requires close collaboration with internal stakeholders, Dialog partners, contractors, Client stakeholders, and often, our Clients’ agencies and partners to coordinate and manage project-level assignments and exceed client expectations.

Experience and understanding of the digital creative production process, online marketing and integrated marketing campaigns a must. Candidates must be comfortable planning and managing the day-to-day details of multiple projects while handling both client communications and internal team work flows.

The ideal candidate will be self-directed, highly motivated, inquisitive, and possess an exceptional ability to solve problems.  A strong desire and enthusiasm to learn and use emerging marketing techniques, tools and initiatives is a must.

 

Essential Duties & Responsibilities:

  • Ensures that Dialog has a long-term positive impact on the business of our Clients
  • Works intensely with the rest of the team (Dialogers, Contractors, partners and Client Agencies) to keep the brand efforts moving in the right direction to deliver strategic solutions in time and maintain budget – all while balancing what is best for the Client with what is best for Dialog
  • Supports account director and project leads in identifying opportunities, scoping projects, managing schedules, obtaining updates and problem resolution
  • Learns about the industry that the Client is in – including major competitors, important news/changes in the industry, and trends within the market
  • Develops, documents and manages traditional and online marketing initiatives  from conceptualizing to execution to analysis to optimization
  • Ensures that Dialog has a long-term positive impact on the business of our Clients
  • Works intensely with the rest of the team (Dialogers, Contractors, partners and Client Agencies) to keep the brand efforts moving in the right direction to deliver strategic solutions in time and maintain budget – all while balancing what is best for the Client with what is best for Dialog
  • Supports account director and project leads in identifying opportunities, scoping projects, managing schedules, obtaining updates and problem resolution
  • Learns about the industry that the Client is in – including major competitors, important news/changes in the industry, and trends within the market
  • Develops, documents and manages traditional and online marketing initiatives  from conceptualizing to execution to analysis to optimization
    • Develops project plans and timelines
    • Ensures efficient trafficking of all deliverables
    • Communicates regular status updates to key stakeholders
    • Manages budget and hours, proactively identifies issues
  • Monitor and analyze digital campaign results and provide regular updates to Account team
  • Key day-to-day responsibilities include:
    • Providing daily support to Account Director and rest of Account team, as requested
    • Managing project timelines, budgets, and workflow
    • Medium to heavy contact with client(s) and key stakeholders
    • Manage agendas, meeting notes, hot lists, to do lists, resource allocation, proposals, research and correspondence
    • Organize and maintain files/folders for projects and clients
    • Document and continually improve client and project management processes
  • Can be counted on to pull through in high-pressure small business situations
  • Enthusiasm to join the Dialog family
  • Enjoyable to work with and a good sense of humor

 

Qualifications:

  • Minimum 3-5 years of agency account management experience, preferably serving Fortune 500 clients
  • Proven track record managing interactive and traditional marketing projects; including web site development, email campaigns, events, print collateral, sales enablement tools, integrated campaigns
  • Successful management of creative and production processes is critical
  • Familiarity with online marketing activities and associated metrics including: SEO, PPC, Display, Social, Email and Mobile
  • Planning, coordinating, management and communication (verbal and written) skills
  • Strong skills in prioritizing, multi-tasking, attention to detail and organization.
  • Experience managing integrated, complex, projects spanning verticals and requiring sales and marketing alignment
  • Proven ability to anticipate and problem-solve to ensure client and team satisfaction
  • Competence with Excel, Word, PowerPoint and Visio and Project Management/Collaboration tools
  • Strong work ethic, business acumen, and professional maturity
  • Dynamic, innovative, business savvy personality
  • Bachelor’s Degree in Business Management, Marketing  or Advertising, Master’s Degree preferred