An Experience Revolution
After more than a decade in decline, retailers are fighting back. Even as prominent retail failures continue to generate big news, a revolution is underway. Successful retailers understand the challenge and what must be done: create compelling off and online experiences and integrate the strength of the two approaches to create an experience unmatched by either alone.
Leading hospitality providers recognize the opportunity to drive personalization in guest experience through the use of digital tools.
With the rise of mobile devices and pervasive shopping, the integration of real and virtual worlds can begin in earnest. Specific tactics like e-commerce and social media are just the start: Retailers must find ways to build a differentiated omnichannel strategy that builds brand value while selling; Engaging digital experiences are a must. Dialog’s experts have done it all before and they’ve done it with the strategic insight and tactical expertise you need to refresh your brand and an entire industry.