Delivering Authentic Dialog

Analyzing the Local Narrative Around Uber and Lyft’s Return to Austin

Back in May of 2016, we wrote a perspective on how effective the Lyft and Uber campaigns were in getting people to the polls in Austin to vote on Prop 1, a referendum to roll back rules passed by our city council that would have required Uber and Lyft drivers to undergo fingerprint-based background checks. […]

Shopify’s Toby Shannan on the Joy and Sorrows of Integration

“Mama always told me not to look into the eyes of the sun, but Mama that’s where the fun is.” This line, from Bruce Springsteen – perhaps made famous by Manfred Mann – could well have been said by Toby Shannan, Shopify’s SVP of Support Operations. You see, Shopify made its way from startup to a […]

Analyzing the Local Narrative Around Uber and Lyft’s Return to Austin

Back in May of 2016, we wrote a perspective on how effective the Lyft and Uber campaigns were in getting people to the polls in Austin to vote on Prop 1, a referendum to roll back rules passed by our city council that would have required Uber and Lyft drivers to undergo fingerprint-based background checks. […]

Shopify’s Toby Shannan on the Joy and Sorrows of Integration

“Mama always told me not to look into the eyes of the sun, but Mama that’s where the fun is.” This line, from Bruce Springsteen – perhaps made famous by Manfred Mann – could well have been said by Toby Shannan, Shopify’s SVP of Support Operations. You see, Shopify made its way from startup to a […]

What Epidemiology Can Teach Us About the Infectiousness of Ideas

Different diseases spread differently. A simple observation, but with a level of complexity behind it that is worth understanding. It is not solely the infectiousness of a disease that affects its spread; the type of network the infection is dropped into plays a crucial role. For many years, epidemiologists assumed a “mass action model” where […]

Dialog-SFI Takeaways: In Any Endeavor, Connect the Network to Itself

Last week was big, and we believe it’s just the start of something even bigger. Dialog, in collaboration with the Santa Fe Institute (SFI), hosted an all-day network design symposium titled “Influence and Complexity: New Views for Business, Politics, Innovation, and Growth,” at the Long Center for the Performing Arts in Austin, Texas. SFI is the […]

Three Key Takeaways from the Annual Santa Fe Institute Symposium

Three Key Takeaways from the Annual Santa Fe Institute Symposium The Santa Fe Institute (SFI), a leading cross-disciplinary institute for the study of complex, adaptive systems, held its annual symposium this past weekend. This year’s theme was The Evolution of Legal and Regulatory Operating Systems. We asked Dialog CEO and design4emergence (D4E) Publisher Mark Thompson for his three […]